2020 NLP Survey Report

By Ben Lorica and Paco Nathan.

The Natural Language Processing (NLP) Industry Survey was an online survey which ran for 41 days (July 5 to August 14, 2020). A total of 571 respondents from more than 50 countries completed the survey. A quarter of all respondents hold technical leadership roles. Respondents were recruited via social media, online advertising, the Gradient Flow Newsletter, and through industry partners and contacts. This survey was sponsored1 by John Snow Labs.

Here are a few highlights:

  • NLP budgets are growing: 53% of respondents who are Technical Leaders stated their NLP budget was at least 10% higher compared to 2019. 31% of respondents who are Technical Leaders stated their NLP budget was at least 30% higher compared to 2019. The same trend applies when we examined respondents from large companies (firms with 5,000 or more employees).
  • NLP libraries: Half of all respondents (53%) used at least one of the top two libraries: Spark NLP and spaCy. A third of all respondents stated they use Spark NLP, making it the most popular NLP library in our survey. A quarter of all respondents stated they use spaCy.
  • NLP cloud services: 65% of respondents working at companies further along the NLP adoption curve use at least one of the NLP cloud services we listed (Google, AWS, Azure, and IBM).

For a detailed analysis of how companies are using and implementing NLP technologies, download the full report by filling out the form below.

2020 NLP Industry Survey Report
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[1] This survey is part of a collaboration between Gradient Flow and John Snow Labs. See our statement of editorial independence.
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