[This post originally appeared on Information Age.]
Our industry has a duty to discuss the dark side of technology. Yet many organisations — including some that wield enormous power and influence — are reluctant to acknowledge that their platforms are used to spread disinformation, foster hatred, facilitate bullying, and much else that makes our world a worse place in which to live.
Disinformation — what is sometimes called “fake news” — is a prime example of the unintended consequences of new technology. Its purpose is purely to create discord; it poisons public discourse and feeds festering hatreds with a litany of lies. What makes disinformation so effective is that it exploits characteristics of human nature such as confirmation bias, then seizes on the smallest seed of doubt and amplifies it with untruths and obfuscation.
Disinformation has spawned a new sub-industry within journalism, with fact checkers working around the clock to analyse politicians’ speeches, articles from other publications and news reports, and government statistics among much else. But the sheer volume of disinformation, together with its ability to multiply and mutate like a virus on a variety of social platforms, means that thorough fact-checking is only possible on a tiny proportion of disputed articles.
Continue reading “How AI can help to prevent the spread of disinformation”