2020 NLP Survey Report

By Ben Lorica and Paco Nathan.

Learn how Natural Language Processing (NLP) technologies are being used today—the 2020 NLP Survey Report includes a detailed analysis of NLP technologies being implemented by businesses, budgets, trends, widely used tools and cloud platforms, and common use cases.

The online survey ran for 41 days (July 5 to August 14, 2020). A total of 571 respondents from more than 50 countries completed the survey. This survey was conducted in collaboration1 with John Snow Labs.

Here are a few highlights:

  • NLP budgets are growing: 53% of respondents who are Technical Leaders stated their NLP budget was at least 10% higher compared to 2019. 31% of respondents who are Technical Leaders stated their NLP budget was at least 30% higher compared to 2019. The same trend applies when we examined respondents from large companies (firms with 5,000 or more employees).
  • NLP libraries: Half of all respondents (53%) used at least one of the top two libraries: Spark NLP and spaCy. A third of all respondents stated they use Spark NLP, making it the most popular NLP library in our survey. A quarter of all respondents stated they use spaCy.
  • NLP cloud services: 65% of respondents working at companies further along the NLP adoption curve use at least one of the NLP cloud services we listed (Google, AWS, Azure, and IBM).

For a detailed analysis of how companies are using and implementing NLP technologies, download the full report by filling out the form below.

2020 NLP Industry Survey Report
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[1] This survey is part of a collaboration between Gradient Flow and John Snow Labs. See our Statement of Editorial Independence.

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